Refund and Returns Policy
At Legends Gallery, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please read our policy below.
Returns
-
You may return most items within 28 days of delivery for a refund or exchange.
-
Items must be returned in their original condition, unworn, unwashed, and with all original tags/packaging.
-
Customers are responsible for the cost of returning items unless the product is faulty or incorrect.
Refunds
-
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
-
If approved, your refund will be processed to your original method of payment within 5–10 business days.
-
Shipping costs are non-refundable (unless the item is faulty or sent in error).
Exchanges
-
If you wish to exchange for a different size or product, please contact us first to ensure stock availability.
-
Exchanges are processed once the original item has been received and checked.
Faulty or Incorrect Items
-
If you receive a faulty or incorrect item, please email us immediately at sales@legendsgallery.co.uk with your order number and photos.
-
We will arrange a replacement or a full refund, including shipping costs.
How to Return
-
Email us at sales@legendsgallery.co.uk with your order number.
-
Package the item securely, including a note with your name and order details.
-
Send the item to:
Legends Gallery – Returns Department
Clyde Offices, 2nd Floor, 48 West George Street, Glasgow, G2 1BP
Non-Returnable Items
-
For hygiene and authenticity reasons, certain items (such as personalised products) cannot be returned unless faulty.
Contact Us
If you have any questions about returns or refunds, please contact us at:
📧 sales@legendsgallery.co.uk
🌐 www.legendsgallery.co.uk
